Refund Policy

​

Last Updated: 26 Jun 2025

 

At Match Point Motion we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.

 

Refund Eligibility

To be eligible for a refund, please note the following:

 

Physical Products: Must be returned within [15/30] days of purchase. Items must be unused, in original packaging, and in the same condition that you received them.

 

Digital Products: Due to the nature of digital goods, all sales are final unless the product is defective or not delivered as promised.

 

Services: Refunds for services must be requested within [X] days of purchase or before the service has been rendered.

 

How to Request a Refund

To initiate a return or refund request, please contact us at [your email address] with the following information:

 

Your order number

 

A brief explanation of the reason for the refund

 

We’ll respond within [2–5] business days.

 

Return Shipping

If applicable, you will be responsible for paying the return shipping costs. Shipping costs are non-refundable.

 

Refund Processing

Once we receive and inspect your return (if applicable), we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [5–10] business days.

 

Late or Missing Refunds

If you haven’t received a refund yet:

 

Check your bank or credit card statement.

 

Contact your payment provider – it may take some time before your refund is officially posted.

 

If you've done all of this and still have not received your refund, please contact us at yanasok9@gmail.com.